Error Code: 2813-2471
The information in this article can help you if, while trying to make a purchase on Nintendo eShop, you receive error code 2813-2471 and the message "You cannot use this credit card. Please use a credit card that matches the country/region setting for your Nintendo Account".
Important
- The payment method used to make purchases on Nintendo eShop must match the Nintendo eShop country/region.
- If Nintendo eShop exists for your country/region, credit cards issued from your country/region will not work in a different country/region’s Nintendo eShop. (For example, credit cards issued for a European country/region will only work in Nintendo eShop for Europe.)
What to do
- Ensure that your Nintendo Account country/region setting is correctly set to your country/region of residence.
- Use a credit card issued for your country/region of residence to make the purchase.
- If the issue persists, try using a different credit or debit card or use Nintendo eShop prepaid cards or PayPal to add funds to make the purchase.