• {{pageTitle}}

    , {{gameSystem}}

    Starting from: {{regularPrice}}{{lowestPrice}}

  • Welcome to Nintendo Support

    Get support for your Nintendo systems, software and services

    Business Proposals (Including General Requests to Use Nintendo Trademarks or Copyrights) or Requests for Promotional Items or Donations

    Description:

    You would like to get in contact with Nintendo because:

    • You would like to collaborate with Nintendo on an event or would like to use a Nintendo IP for a project.
    • You are an established company and would like to collaborate with Nintendo with commercial intent.
    • You would like to request promotional items or advertising (stickers, posters, pencils, promotional booklets, etc.).
    • You would like to request donations or Nintendo’s support for a non-commercial activity.

    Who wants to contact Nintendo?

    You do not belong to an established business/company and would like to present to Nintendo a project with commercial intent.

    We appreciate your interest in Nintendo and our highly acclaimed line of videogame products. To us, it's a sign of recognition and your vote of confidence in the Nintendo name. We regret that we are unable to go forward with your proposal. As you might imagine, we receive numerous requests. While we would like to be able to accommodate them all, this is simply not possible, however deserving the project. We wish you all the best in your future endeavours.

    You belong to an established business/company and would like to present to Nintendo a project with commercial intent.

    Is your enquiry related to requests for licensing? Would you like to have a license to use Nintendo’s Intellectual Property in order to sell/create products with commercial intent?

    Where are you located?

    Thank you for your interest in working with Nintendo. Please contact the following address: licensing.dach@nintendo.eu.

    Please note that, due to the high number of enquiries, it may take up to several weeks for you to receive feedback.

    Thank you for your interest in working with Nintendo. Please note that we only consider offers from established businesses or companies. If you are interested in acquiring a license to use Nintendo’s Intellectual Property in order to sell/create products with commercial intent, please get in contact with us and select the category “Marketing / Events / Partnership Requests / Jobs" in the contact form.

    Is your enquiry related to a request to provide Nintendo products for educational projects (e.g. libraries, universities, care homes, centres for persons with disabilities, etc.)?

    Thank you for your interest in working with Nintendo. Please send your request to nintendo@sz-scala.de.

    We appreciate your interest in Nintendo and all our videogame products. To us, it represents a great sign of success and recognition of the Nintendo brand.

    We are grateful for all the requests we receive at Nintendo; however, we receive thousands of requests and cannot review them all. Therefore, our general policy is to decline all such requests. We are sorry we cannot provide better news.

    Although we are unable to grant permission, you are encouraged to seek your own legal counsel if you have any questions about whether your particular proposition is permitted without Nintendo's authorisation. This is not a comment on whether we believe your particular proposition is permissible – Nintendo cannot provide legal advice.

    You would like to know how you can start selling Nintendo products or how to purchase Nintendo products in order to sell them to your customers (end-users).

    Where are you located?

    Thank you for your interest in working with Nintendo. Please send your request to salesadmin@nintendo.de.

    Thank you for your interest in working with Nintendo. Please send your request to marketingenquiries@nintendo.co.uk.

    Thank you for your interest in working with Nintendo. Please note that we only consider offers from established businesses or companies. If you are interested in becoming a retailer, please select the country where you are located here. If you are not able to find the country where you are located, it means that, unfortunately, Nintendo does not distribute in your country. If your country is listed, please get in contact with us and select the category “Marketing / Events / Partnership Requests / Jobs" in the contact form.

    You would like for your company to be licensed to re-sell Nintendo products to retailers.

    Thank you for your interest in working with Nintendo. Please note that we only consider offers from established businesses or companies. If you are interested in becoming a distributor, please get in contact with us and select the category “Marketing / Events / Partnership Requests / Jobs" in the contact form.

    You would like to request Nintendo’s assistance in providing specific support related to game/software production.

    While we aren't able to provide specific assistance with making games, the following resources are available to anyone that would like to make games for Nintendo:

    • The Nintendo Developer Portal:
      • Nintendo has established the Nintendo Developer Portal to help guide new and established developers through the game development process. Please visit https://developer.nintendo.com/ to get started.
      • This portal is currently only accepting software for Nintendo Switch.
        • With the closure of Nintendo eShop for Nintendo 3DS and Wii U, the portal no longer accepts new titles or DLC for Nintendo 3DS or Wii U.
      • No prior development experience is required to set up an account in the Nintendo Developer Portal. However, you must be aged 18 or older.
      • We are not able to provide assistance with Nintendo Developer Portal accounts. However, the portal includes FAQ and contact information that you can use to receive additional assistance.

    You would like to make a request regarding giving away or selling promotional items or advertising materials (stickers, posters, pencils, promotional booklets, swag, etc.), games, consoles, etc.

    Who wants to make the request?

    Please contact your dedicated sales representative at Nintendo.

    We are very happy to hear about your interest in Nintendo fan merchandising.

    We are pleased to offer you selected merchandising from My Nintendo Store – there you can order clothing, toys, Nintendo accessories and much more.

    If you do not find what you are looking for, we encourage you to visit My Nintendo Store from time to time as our range of fan merchandise is constantly expanding.

    You belong to a legal entity that operates for a collective, public or social benefit, without commercial intent, and you would like to request that Nintendo support your project.

    Where are you located?

    Thank you for your interest in Nintendo supporting your charity.

    Unfortunately, we are not able to support every charitable request that we receive. As you can imagine, we receive many requests for donations for very deserving causes.

    Nintendo has a long-standing partnership with the Starlight Children's Foundation, a non-profit organisation that provides support to seriously ill children and their families, and we do try to support the charitable needs of the community where we can.

    We wish you all the best in your future endeavours.

    Thank you for your interest in Nintendo supporting your charity.

    Unfortunately, we are not able to support every charitable request that we receive. As you can imagine, we receive many requests for donations for very deserving causes.

    We wish you all the best in your future endeavours.